With GetFeedback, we’ve seen an incredible 14% lift in customer satisfaction. It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce. SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today revealed the newly rebranded GetFeedback website. SurveyMonkey will continue to offer both GetFeedback and Usabilla while moving toward integrating the two product lines into a multi-channel CX offering. Build a best-in-class CX program that adapts to your needs. SurveyMonkey solutions make it fast and simple for organizations to collect feedback and share insights, so they can provide better experiences for their customers, employees, prospects, and communities. It is quick and easy to use and the data is presented in an easy to [read] and understandable view. Helping companies get better feedback one awesome survey at a time. Sales Development Representative at GetFeedback (by SurveyMonkey) San Francisco, California 500+ connections. The powerful new innovations enable customers to collect feedback in even more places like ATMs GetFeedback has better UI, is easier to use, integrates much better with Salesforce, has better logic/workflow, and is better in almost every way. GetFeedback is a distinct product that serves a specific audience; however, it is part of the SurveyMonkey family. GetFeedback and SurveyMonkey are owned by the same company, but look and feel very different. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 … The GetFeedback logo embodies agility, speed, and action with the fast movement of its arrow. Check out and compare more Customer Experience products SurveyMonkey’s mission to “ power the curious ” echoes Usabilla’s drive to “ start asking why ?” The acquisition of GetFeedback, a leading customer experience solution purpose-built for the Salesforce ecosystem, is a strategic move for SurveyMonkey … Below is the comparison of the starting price and payment method of SurveyMonkey and Survey Planet. SurveyMonkey Adds Listening, Analysis, and Automation Features to GetFeedback. All eyes are on CX initiatives. SurveyMonkey’s deep expertise on feedback collection and analytics combined with GetFeedback’s rich capabilities in integrating feedback within the Salesforce ecosystem will allow us to be the premier customer experience solution for our customers. GetFeedback (by SurveyMonkey) San Francisco State University. Pros: Getfeedback is a feedback platform owned by SurveyMonkey.It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce. GetFeedback customers can now connect feedback data with Salesforce data to gather … Read full review. About SurveyMonkey SurveyMonkey is a leader in agile software solutions for customer experience, market research, and survey feedback. SurveyMonkey today announced its new customer experience (CX) solution, GetFeedback Platform, at its inaugural CX Impact Summit.The new solution is SurveyMonkey’s multi-channel offering that enables organizations to set up their CX program in days – not months – to quickly understand and act on customer insights. As of December 2018, Usabilla receives 506 million feedback requests each day, while at SurveyMonkey 17.5 million users are active daily and 20 million questions are answered every day. Excel at customer experience Get the straightforward answers you need to build world-class CX programs. Their powerful Salesforce integration also enables us to connect feedback data with operational data to quickly access insights and take action. GetFeedback from SurveyMonkey Adds New Listening, Analysis, and Automation Features to Simplify Customer Experience. SurveyMonkey has launched its new customer experience (CX) solution, the GetFeedback platform.Announced at SurveyMonkey’s inaugural customer experience event, the CX Impact Summit, the multi-channel offering is a CX solution that helps organisations set up their CX program within days. It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce. Learn more by visiting GetFeedback.com. It is currently being used across many divisions at Zen with an eye for using it for internal purposes. Rich customer feedback via email and SMS. check_box Monthly. About GetFeedback. Needless to say, feedback flows through our DNA. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce. SAN MATEO, Calif., April 06, 2021 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK), a … The #1-rated CSAT, CES, and NPS survey solution according to AppExchange ratings & Salesforce Solution Engineers. Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. You can purchase SurveyMonkey with Monthly payment plan. Read full review. GetFeedback, by SurveyMonkey is a great tool use for all outreach campaigns and initiatives our company has - both business and consumer/customer focused. Learn more about GetFeedback. --SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, today revealed the newly rebranded GetFeedback … The GetFeedback platform is now available to all audiences through getfeedback.com. GetFeedback | 6,949 followers on LinkedIn. SurveyMonkey and GetFeedback align on a vision to help customers collect important feedback by offering solutions that can be deployed in days. That's the only reason I would use it. SurveyMonkey will continue to offer both GetFeedback and Usabilla to organizations globally while working to integrate the two product lines into a multi-channel CX offering. SurveyMonkey on Tuesday announced its progress in weaving together technologies from acquisitions such as GetFeedback and Usabilla to offer a quick and easy-to-use platform for customer experience programs.. GetFeedback, by SurveyMonkey Based on 3 answers Great support for easy questions and concerns, reps are fast to reply to support cases, and calling in usually is an average 10-15 minute wait time. SurveyMonkey has entered into an agreement to acquire customer experience management company, GetFeedback. 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